welcome to w54.watchhousesale.com. these terms of service govern your use of our website and the purchase of our men's leather shoes. by accessing or using this site, you agree to be bound by these terms.

1. general
these terms apply to all users of the site, including browsers, vendors, customers, and merchants. by placing an order through w54.watchhousesale.com, you enter into a binding agreement with Sum Yuen Limited. if you do not agree to all terms, you must not use this website.

2. products and pricing
we specialize in men's leather footwear. we strive to display the colors and images of our products accurately, but we cannot guarantee that your computer monitor's display of any color will be accurate. all prices are listed in [currency] and are subject to change without notice. we reserve the right to modify or discontinue any product at any time.

3. returns and refunds (14-day money-back guarantee)
we want you to be satisfied with your purchase. if you are not completely satisfied, you may return the unworn, undamaged product in its original packaging within 14 calendar days from the date you received your order. this is our "14-day money-back guarantee."

to be eligible for a return, the item must be unused, in the same condition that you received it, and in the original packaging. you must provide the receipt or proof of purchase. return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., wrong item shipped or defective product).

to initiate a return, please contact us at [email protected].

4. refund processing time
once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. if approved, your refund will be processed. regarding the refund timeline:

• standard refunds: it will take at least 14 days for the refund to be posted back to your original method of payment. this timeline is calculated from the moment we confirm the return is approved, not from the day you ship the item back. the actual time the funds appear in your account depends on your bank or credit card issuer.

• paypal refunds: if you paid via paypal, your refund will also take at least 14 days to process. however, please note that due to local laws and consumer protection regulations in some jurisdictions, paypal may require that refunds be available within 30 days. we comply with all applicable laws. therefore, while our standard processing time is 14 days, customers in certain regions may experience a processing period of up to 30 days as mandated by local paypal policies and applicable law.

5. payment methods
we accept various payment methods, including major credit cards and paypal. by providing payment information, you represent and warrant that you are authorized to use the designated payment method. we reserve the right to refuse any order placed with us.

6. shipping and delivery
risk of loss and title for items purchased from us pass to you upon delivery of the items to the carrier. we are not responsible for delays caused by the carrier or customs.

7. governing law (hong kong)
these terms of service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the hong kong special administrative region. any disputes arising out of or in connection with these terms, including your purchase or use of our products, shall be subject to the exclusive jurisdiction of the courts of hong kong.

8. intellectual property
all content included on this site, such as text, graphics, logos, images, and software, is the property of Sum Yuen Limited or its content suppliers and is protected by international copyright laws.

9. limitation of liability
Sum Yuen Limited shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or the inability to use our products or website.

10. changes to terms
we reserve the right to update, change, or replace any part of these terms of service at our sole discretion. it is your responsibility to check our website periodically for changes.

11. contact information
questions about the terms of service should be sent to us at [email protected].

by using this site, you acknowledge that you have read, understood, and agree to be bound by these terms.

Sum Yuen Limited - all rights reserved.